GUIDE TO BUYING THE 'ONE' ONLINE

1. FIND YOUR FIT

Start by determining your size. Grab a tape measure and take your bust, waist, and Low hip measurement (this measurement is taken 20cm below the waist and around the fullest area of your hip region and bottom). Compare your measurements with our size chart to find where your size falls on our size chart.
TIP: For a snug fit, take your measurements firmly.  

2. REFINE YOUR SELECTION

Explore our product range to find your favourite dresses. Once you've found the 'one', examine the description, fabric and fit recommendation to fine-tune your size choice. If it is a fitted bodice and loose skirt, choose your size based on your snug waist measurement. If it is a fitted silhouette, pay close attention to your low hip measurement, and If you’re unsure, our team is always here to help with styling or sizing advice.
Email: consultant@studiominc.com.au

3. PREPARE FOR YOUR DELIVERY

Before pressing 'checkout' Visit our Shipping page to familiarise yourself with the expected processing and shipping timeframe, and the shipping costs associated with your order. 

4. CAN I RETURN?

Yes, we offer returns for refund on full-priced items. We want you to make a well-informed purchase by reading our returns policy and familiarising yourself with the essential steps for returning to ensure a smooth return. 

5. READY TO ORDER

Eliminate stress by ordering with time to spare! Allow time for a potential exchange or minor alterations like adjusting the length. 

6. ITS ON ITS WAY

Once your purchase has been fulfilled and shipped, tracking information will be sent to your email. Keep an eye on your parcel over the coming days to prepare for delivery. Tell others at your address to expect the parcel to ensure a smooth and safe delivery. 

7. ITS HERE!

We know you’re excited - but before you tear open the package, wash your hands and open it in a clean space. That way your dress arrives and stays pristine.

8. TRY IT ON

Before you try your dress on, we suggest taking a shower and removing any makeup, lotions, or body odour to prevent marking your dress. Unzip your dress fully, and undo the laces completely. You might need an extra pair of hands to help zip or lace up your dress. Take your time with this process and avoid forcing anything - your dream dress deserves care.

9. STEAM ME

Your dress has been packaged to keep shipping costs as low as possible. This means your dress may arrive with a few creases. To bring your dress back to its optimal state, we recommend steaming your dress to remove creases. A small hand steamer will eliminate creases like magic!  

10. MADE FOR MAKING MEMORIES

This is more than a dress - it’s the start of a memory you’ll remember forever. We wish for you to feel beautiful, glamorous, and full of confidence on your special night. Remember to seize the moment and take countless photos to capture the occasion! 
Share your memories with us: SUBMIT