FAQs

Where is STUDIO MINC based?

STUDIO MINC is an Australian based fashion label, founded in 2014 and located on the Gold Coast. 

 

Where can I buy STUDIO MINC dresses?

The only place to purchase authentic STUDIO MINC dresses is from:

  • STUDIO MINC Showroom and stores
  • STUDIO MINC online store, www.studiominc.com.au
  • STUDIO MINC verified stockists

Do I need an appointment to visit the STUDIO MINC Showroom?

Yes. The STUDIO MINC showroom experience is open by Appointment Only. Appointments are available for a variety of services, including Formal and Bridal shopping. 

View more about: OUR SERVICES

View more about: BOOK AN APPOINTMENT

Where do you ship your dresses?

STUDIO MINC dresses are shipped and loved by girls worldwide. We ship internationally with DHL express worldwide. 

View more about: SHIPPING

How long does shipping take?

International | DHL Express: 5 - 7 business days + (up to 5 days processing time)

Australia | Aus Post Express: 1 - 3 business days + (up to 5 days processing time)

Australia | Aus Post Registered: 5 - 7 business days + (up to 5 days processing time) 

View more about: SHIPPING

How much is shipping?

    View more about shipping rates to your destination here: SHIPPING

    When should I order my dress?

    STUDIO MINC stock levels change often and many styles and sizes are at risk of selling out.

    We recommend purchasing your dress as soon as you know you've found 'the one'.   

    No one likes to be stressed with only days out from their event. We recommend that you aim to order your dress with a few weeks to spare. When ordering, you should leave enough time just in case you need to exchange size or you need to get alterations done with a local seamstress. 

    I'm in between sizes. How do I choose my size?

    If your measurements fall in between sizes, we recommend emailing us for a sizing assessment. Please let us know your measurements; Bust, Waist, Low Hip & Bottom, and the dress style you are interested in.
    We will certainly be able to help you choose the best size for you! 

    Email: enquire@studiominc.com.au

    View more about: SIZE GUIDE

    What payment options do you offer?

    For your buy now, pay later needs we offer:

    • AfterPay
    • Sezzle
    • Zip
    • 3 month payment plan (in store only)

    View more about: PAYMENT OPTIONS

    What if the dress isn't right for me, can I return it?

    Yes. STUDIO MINC offers return, exchange, and refund when your order complies with our return policy. 

    We recommend reading our return policy thoroughly prior to ordering.

    View more about: RETURN POLICY