FAQs

Where is STUDIO MINC based?

STUDIO MINC is an Australian based fashion label, located on the Gold Coast, founded in 2014.

View more about: BRAND STORY

Where are STUDIO MINC dresses made?

STUDIO MINC dresses are proudly designed and made ethically in Australia.

View more about: AUSTRALIAN MADE 

Where can I buy STUDIO MINC dresses?

The only place to purchase authentic STUDIO MINC dresses is from:

  • STUDIO MINC Showroom & Headquarters, located on the Gold Coast
  • STUDIO MINC online store, www.studiominc.com.au & www.mrsminc.com.au 

Do I need an appointment to visit the Gold Coast Showroom?

Yes. The STUDIO MINC showroom experience is open by Appointment Only. Appointments are available for:

  • Formal
  • Bridal
  • Bridesmaids
  • Alterations & Styling 

View more about: OUR SERVICES

View more about: BOOK AN APPOINTMENT

Where do you ship your dresses?

STUDIO MINC dresses are shipped and loved by girls worldwide. We ship DHL express worldwide. 

View more about: SHIPPING

How long does shipping take?

International | DHL Express: 5 - 7 business days + (up to 5 days processing time)

Australia | Aus Post Express: 1 - 3 business days + (up to 5 days processing time)

Australia | Aus Post Registered: 5 - 7 business days + (up to 5 days processing time) 

View more about: SHIPPING

How much is shipping?

WITHIN AUSTRALIA

  • Orders over $350 | Express: FREE
  • Orders under $350 | Express: $15.00 AUD
  • Orders under $350 | Registered: $10.00 AUD

INTERNATIONALLY

  • Orders over $350 | DHL Express: $30.00 AUD
  • Orders under $350 | DHL Express: $20.00 AUD

View more about: SHIPPING

When should I order my dress?

STUDIO MINC stock levels change often and many styles and sizes are at risk of selling out.

We recommend purchasing your dress as soon as you know you've found 'the one'.   

No one likes to be stressed with only days out from their event. We recommend that you aim to order your dress with a few weeks to spare. When ordering, you should leave enough time just in case you need to exchange size or you need to get alterations done with a local seamstress. 

I'm in between sizes. How do I choose my size?

If your measurements fall in between sizes, we recommend emailing us for a sizing assessment. Please let us know your measurements; Bust, Waist, Low Hip & Bottom, and the dress style you are interested in.
We will certainly be able to help you choose the best size for you! 

Email: enquire@studiominc.com.au

View more about: SIZE GUIDE

What payment options do you offer?

For your buy now, pay later needs we offer:

  • AfterPay
  • Sezzle
  • Zip

View more about: PAYMENT OPTIONS

What if the dress isn't right for me, can I return it?

Yes. STUDIO MINC offers return, exchange, and refund. 

We recommend reading our return policy thoroughly prior to ordering.

View more about: RETURN POLICY