F R O M   U S   T O   Y O U

P R O C E S S I N G 

Studio Minc strives to fulfil every order as promptly as possible, however please allow up to 5 days for processing due to payment clearance, stock arrival, or alterations required for customised gowns.For urgent orders please specify your date of event and we will prioritise your order.



W I T H I N   A U S T R A L I A 

Within Australia we use Australia Post Express Large satchels with tracking and 'sign on delivery' service. You will receive your tracking number via email once your order has been fulfilled and it is on it's way. Please use your tracking number to follow the journey of your dress and estimate delivery dates.



I N T E R N A T I O N A L  ( W E   S H I P   W O R L D W I D E ) 

We ship with DHL express. This service is fast and reliable. Allow 3 - 5 business days. You will be provided with a tracking number via email once posted. Please use your tracking number to follow the journey of your dress and delivery dates.



S H I P P I N G   &   D E L I V E R  Y  O F   D R E S S E S

  • Within Australia: $25.00 Express Aus Post allow processing and (2-5 business days shipping) 
  • Rest of World: $45.00 DHL Express allow processing and (3-5 business days shipping)


S H I P P I N G   &   D E L I V E R Y   O F   A C C E S S O R I E S 

  • Within Australia: $15.00 Express Aus Post allow processing and (1-3 business days shipping) 
  • Within Australia: $7.00 Registered Aus Post allow processing and (1-3 business days shipping)
  • Rest of World: $10.00 DHL Express allow processing and (3-5 business days shipping)

I N T E R N A T I O N A L   I N F O R M A T I O N 


International orders may incur customs/ import fees. These duties and taxes are determined by the customs agency within your country of destination. These fees will be based on the value of your order and the Tax-free threshold (if it exists) for the products imported into your country. Payment of any duties and taxes is the responsibility of the customer receiving their goods, and these fees are required at the time of delivery. Please note that It is illegal to not declare the contents within your parcel.For more information we recommend contacting your local customs office.For further information, don't hesitate to contact us at enquire@studiominc.com.au 


NOTE: There are no returns or exchanges on gowns that have been customised or altered.