Wine Rose Lapel Pin

$30.00

SIZE GUIDE
RETURN POLICY
SHIPPING
ASK A QUESTION?

BUST (cm)
Measure the bust at the fullest position. keep tape measure horizontal.

WAIST (cm)
Tie a piece of string/ribbon around the waist to establish it's position. measure.

LOW HIP (cm)
The low hip is located 20cm below the waist. Measure at this position,
keeping the tape horizontal.

CUSTOMIZATION

At Studio Minc we pride ourselves in the exquisite cuts and shapes of our dresses,
especially our signature fitted gowns. We believe that the perfect dress isn't really
perfect unless the fit is just right and sometimes a slight adjustment is necessary,
but don't worry because we have you covered.

The most required alterations at Studio Minc are a simple hem alteration, the addition of
sewn in bra cups, or tightening of the straps. These types of alterations can be done at
any seamstress or alterations service in your area. But even better, we can have them
done by our manufacturing team before the dress arrives at your door!

HEM ALTERATION ($40.00)

Adjusting the hem is a very common alteration that may be required when purchasing a
floor length gown. The hem of our formal gowns should preferably skim the floor, or sit a
few centimetres on the ground. Our hem alteration costs $40.00.

We can adjust the length of your gown simply with one
measurement and your gown will be ready to wear when it arrives at your home.

THE MEASUREMENTS WE REQUIRE

We require two simple measurement to adjust the length of your dress. This is the waist
to floor measurement when wearing your heels of choice. This measurement should be
taken at the side of the body. The second measurement is the Total Bodice measurement.

This measurement tells us the length of your upper body. The combination of these

measurements allows us to get a picture of your height and body type,

and determine how the dress fits.

View our video below for more information about taking accurate measurements,

specifically the waist - floor measurement and total measurement.

BUST CUPS ($35.00)

Another popular service we offer is the addition of bra cups. Bra cups are a great no
fuss bra solution. We offer padded and non - padded cups and sew in the size which
best matches the size of the dress ordered. Padded bra cups are the optimum choice if
added volume and extra cleavage is the desired look. Non - padded bra cups are a good
choice for those with a larger bust that want a little extra support. Bra cups are ideal in
backless dresses where a strapless bra cannot be worn. We can add either padded or
non- padded cups to your purchase for $35.00.

ONLINE SALES

The policy below is applicable to online sales only. Sales purchased from in store must follow the policy stated on your receipt and in store.

RETURN OR EXCHANGE

At Studio Minc we want you to love your dress! That’s why we are here every step of the way to help you choose your dream dress and guide you to a decision that we feel is best for you. If you have concerns regarding your size, or body type, or our dresses, please do not hesitate to contact us prior to ordering.

However, In the case that you do not love your Studio Minc gown, we are happy to exchange or refund your dress subject to the following refund/exchange guidelines.

STEP 1:

Studio Minc must be notified of the reasoning for your return or exchange via email: enquire@studiominc.com.au within 24 hours of receiving your garment.

STEP 2:

Once Studio Minc agrees to the return/exchange you will receive a returns form, which is to be filled out and enclosed with the returned garment. Returned items will not be accepted without a completed returns form.

STEP 3:

Within 72 hours of receiving your garment, return your gown and completed returns form to Studio Minc via trackable shipping method.

Garment must be in the following condition:

Item must be in original condition
Item must be placed in original packing
All tags and hanging ribbon must be in place
Item must not have been worn
Item must not have been washed or altered
Item must not be marked with make up, dirt, or spray tan
Returns form must be enclosed

Return address:
Shop 1 58 - 60 Thomas Drive,
Chevron Island, QLD, 4217
AUSTRALIA

STEP 4:

Studio Minc must be notified by email of returned tracking number. If Studio Minc is not notified of a tracking number, we may not not be able to issue a refund.

STEP 5:

FOR RETURNS:

Once Studio Minc has received the returned garment it will undergo thorough inspection.
If accepted, Studio Minc will issue a refund minus Processing/ handling and
restocking fee of $25 AUD.

FOR EXCHANGE:

Once Studio Minc has received the returned garment it will undergo thorough inspection. If accepted, Studio Minc will send the agreed dress of exchange. You will be liable for the shipping cost of exchanged gown.

We truly want you to be happy with your first pick and avoid additional costs, which is why you should not hesitate to email or call us prior to ordering. Our Fashion Consultants know our dresses like the back of their hand and can answer any of your questions.

PURCHASED ON A PAYMENT PLAN?:

Exchanges or returns are not applicable for gowns purchased on payment plans, unless Studio Minc is notified within 24 hours of paying the deposit.

If you change your mind within 24 hours of beginning your payment plan,
Studio Minc will refund your deposit minus $15 AUD administration fee.

DRESS WITH CUSTOMISATION?:

Dresses that have been customised to your height no longer meet our standard length and sizing. Before ordering a dress with customisation options, please keep in mind that we unable to offer returns or exchanges on any dress that has been altered/customised. This includes the insertion of bra cups.

FAULTY PRODUCT?

At Studio Minc your satisfaction is very important to us, therefore all products are examined before posting. In the case you believe there is a fault or the goods have been damaged. Please email Studio Minc at enquire@studiominc.com.au within 24 hours of receiving and inspecting your purchase with the information regarding the suspected fault. Studio Minc will then make the decision to exchange or repair your garment and advise the next steps for return. Studio Minc will cover return postage fees if we believe the fault is the responsibility of Studio Minc.

ITEMS EXCLUDED FROM RETURNS

Minc Lashes
Earrings
Jewellery
Shoes
Clutches

HANDY CONTACT INFORMATION

email: enquire@studiominc.com.au

mobile (text only): 0419 665 699

Phone: 07 5679 1815